The Center for Public Safety Excellence (CPSE) Technical Advisor Program (TAP) provides professional assistance to agencies in pursuit of continuous process improvement.
Fire service agencies often need additional resources or contact with professionals who can help resolve the complicated or confusing issues they face. Since 2005, the Technical Advisor Program has facilitated continuous improvement and provided contract-based technical assistance to:
- help fire and emergency service agencies around the world formulate community-based strategic plans
- help fire agencies through the self-assessment process to determine their unique community's hazards and risks
- provide fire department facilitation and consulting services
- help fire agencies develop standards of cover based on the unique needs of their respective communities
- conduct station location studies
- provide customized consulting services regardng personnel or purchasing decisions, etc.
Whether your agency is seeking accreditation through the Commission on Fire Accreditation International of the CPSE or not, we can provide outstanding technical facilitation for your department. Our professional advisors and facilitators have many years of experience in the fire service and can assist in designing strategic solutions to improve your delivery of services.
"We used the Technical Advisor Program to help us deliver our department's first community-driven strategic plan. The level of service and professionalism was outstanding as we engaged members of the community and our department to develop a plan for our department moving forward to ensure that we are delivering the level of service that the citizens want, expect, and most importantly, deserve. I would recommend the Technical Advisor Program to any organization that desires a facilitator that will guide them through the process from start to finish with professionalism and a reputation that is unmatched by any other organization in the fire service."
Fire Chief, Edmonds (OK) Fire Department
Community officials have referenced the force of the community-driven strategic plan on more than one occasion and city administration continues to reference the fire department strategic plan as being credible. The planning process delivered realistic goals and objectives that have been updated on a regular basis and focus our department on continuous improvement. The Technical Advisor Program is highly recommended. They are courteous and respectful; they are well-trained and they produce a powerful work product for your agency."
Deputy Fire Chief, Iowa City (IA) Fire Department
CFAI Model Integrity
CPSE technical advisors who are assigned to an agency for facilitation of their accreditation application work through the Technical Advisor Program are not allowed to participate in any part of that agency’s accreditation peer review for 5 years following their facilitation work with the agency. This ensures objectivity in a CFAI peer review when evaluating an agency for accreditation, and prevents a conflict of interest by utilizing the Technical Advisor Program to assist agencies pursuing accreditation through CFAI.
Call or email today for a free quotation. Contact Rick Fagan, CFO, at (703) 691-4620 X 201, or email firstname.lastname@example.org.